Companies depend on mystery shoppers to get a feedback about their products and services. But sadly, most secret shoppers take this task casually. For them, any secret shopping assignment is like regular shopping or a dining experience, with the only exception that they are paid for it. Visit Website To Find A This will give you an idea of what the client expects from you. Companies hire mystery shoppers for various reasons. Some are interested in knowing about how people rate their menu and ambience while some want to find out how helpful their staff is and whether their staff has enough knowledge about the products and services they deal in. The company may also give you a questionnaire to fill up after you have completed your secret shopping assignment.
You should never be late for your visit. For example, if, you are supposed to visit a store at 9:00 AM then visiting it in afternoon will not serve the purpose. It may be that the storeowner is interested in knowing whether the store is prepared to handle customers early in the morning or not. You should not reveal your identity. If you do so, you will ruin the purpose of the mystery shopping assignment. You will not be able to judge the true level of customer service if you disclose your identity. For example, if you reveal your identity, the staff of the hotel, shop, or spa to be evaluated will make you feel special and you will not come to know about the customer.