You're making a crucial choice when you choose between builders who build custom homes. Here are some of the issues you need to ask prior to making a decision. The Walkthrough Find out how the final tour of the new home will be completed . Are you an employee of the department of construction, or in the department of customer service? This is important as you need someone who is able to spot the smallest problems that could cause serious problems when you have moved into. Monitor the progress of your project Contact your custom home builders to determine whether they can provide a method to keep you informed about the progress of your home's construction.